Upon arrival at worksite, all NeighborLink Indianapolis staff and volunteers must sanitize their hands and don masks and gloves (gloves when appropriate)

  • Masks are not to be removed on the worksite 

  • If gloves are removed for any reason, hands must be re-sanitized before putting back on the gloves. Appropriate removal of gloves must be followed.

  • The NLI representative on site will call the homeowner to let them know of the arrival of volunteers.

  • The NLI representative on site will welcome volunteers and do a verbal check-in and confirm orientation of the volunteers.

  • The NLI representative will inform volunteers of their work assignments

  • At end of the project, all borrowed equipment is to be wiped down to be sanitized. 

  • All disposable masks, gloves, wipes, etc. will be placed in plastic trash bags for disposal; non-disposable masks and gloves will be placed in a plastic bag for taking home to wash. 

  • The NLI representative will call the homeowner to inform them that the day’s work has been completed & volunteers have left.

COVID-19 & Volunteering 

In order to safely serve our seniors while maintaining a safe environment for our volunteers and staff, we have adopted new COVID-19 related safety policy and procedures. We hope this provides comfort to any new and current volunteers who are curious about volunteer projects moving forward.


  • Only outdoor projects at this time.


  • The number of volunteers and NLI representatives per site will not exceed 10.


  • All volunteers and NLI representative will wear a mask while on the project site (see below for mask guidance by the CDC).


  • No direct contact with the homeowner by volunteers.


  • Any volunteers who are ill or showing signs of illness cannot participate that day.


  • When possible—volunteers are encouraged to bring their own tools. When volunteers do not have tools to bring and NeighborLink supplies tools, equipment/tools must be sanitized before and after each project


  • Volunteers will practice physical distancing and maintain 6’ distance between others on site.


  • Each volunteer will be asked to read, understand and sign waivers.


  • The homeowner's bathroom will be off limits; project durations will be planned to limit the need for volunteers to use a bathroom.



CDC recommends that people wear cloth face coverings in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.

Cloth face coverings may help prevent people who have COVID-19 from spreading the virus to others.

Cloth face coverings are most likely to reduce the spread of COVID-19 when they are widely used by people in public settings.